Update: January 6th 2022
Due to updates to the Pact Act, 1/9/2022 will be the last day we are able to sell our ejuice products online.
Update May 5th 2021: Given additional updates from our legal team, we are allowed to continue the sale of ejuice. We apologize for any confusion during this time as we do our best to serve all of you. We appreciate your patience and understanding.
Update March 27th 2021: Per legal advice from our lawyers and based upon the language of the PACT Act, we have been allowed to continue to sell until April 26th 2021. Stay tuned as the date approaches for any additional updates. We appreciate your understanding.
On December 21, 2020, congress passed a bill making it illegal to ship vapor products using USPS starting in April. While not ideal, shipping vapor products by mail would still be doable under private shipping companies, provided they provide signature verification for recipients over the age of 21.
Unfortunately, soon after the bill passed, all major private couriers also banned the shipment of these products. With no-one left to deliver vapor products, the vapor industry is left with a defacto vapor ban in the USA.
Federal Vapor Ban
The shipping ban on vapor products got lumped into a COVID-19 relief bill that included government funding, tax extensions, and stimulus to respond to the pandemic. At the last minute, a section related to vapor products was added to the bill. The reasons are still unknown why this was added, as it has nothing to do with COVID-19.
This legislation was specifically written to redefine the word cigarette under the PACT Act, otherwise known as “Prevent All Cigarette Trafficking Act.” Initially, the PACT Act excluded vapor products under its definition of tobacco products, but this new bill undid that.
The passage of this bill also made the shipment of ejuice without nicotine through USPS illegal and any other vapor products, whether for nicotine or not. This means that products that aren’t even used for nicotine (think CBD vape pens) are also included under the definition of “Cigarette.”
USPS No Longer Shipping Vapor Products
This option didn’t completely preclude the shipment of vapor products, just the ones made through USPS. As long as the company is registered with the federal government, tracked the ages of all customers that purchased their products, kept detailed information on shipping statutes, and got adult signature confirmation on arrival, they could continue selling vapor products online.
While they made the process cumbersome and complicated, companies would still be able to sell their products online at a substantial increase in shipping cost. After all, USPS wasn’t the only shipping company in town. UPS, FedEx, and DHL still ship across the country, and they looked like a fine (if not more expensive) alternative to USPS.
Private Companies Joining The Vapor Shipping Ban
After the bill was passed, it wasn’t too long before private companies such as UPS, FedEx, and DHL also joined. They were not mandated to by this legislation that was passed, but they did anyway. They not only opted out of delivering these products to end consumers but to brick and mortar stores as well.
We can only speculate why they joined, but the most reasonable explanation is that shipping these products carried too much liability. If UPS delivers a package to the wrong address or forgets to acquire an adult signature, they could be held criminally liable.
The fact that private shipping companies are unwilling to take on the liability of shipping vapor products puts that vapor industry into an impossible situation. Without anyone willing or able to ship vapor products, it looks like the online sale of vapor products is dead.
Vapor Industry Post Shipping Ban
It looks like the vaping industry is about to get much smaller. The only way to get vapor products from the manufacturer’s hands to the consumer will be through hand delivery to brick and mortar stores. This requires manufacturers to set up their own logistics and hire their own delivery driver to get their products where they need to go.
As long as these products aren’t being delivered to the end consumers and the vapor company has a robust enough ability to deliver these products, some vapor products will still be able to make it to a brick and mortar location.
How much the industry will shrink is anyone's guess. There could be a 3rd party only vapor shipping company to pop up in the next few months. However, this is just speculation, and it is more likely that shipping to end consumers becomes an impossible task.
We wish there were a silver lining to this blog post or some “loophole” that could be found, but unfortunately, there isn’t. As of April, it appears that the vapor industry will be more or less gone, at least online.
The vapor industry has gone through "death by a thousand cuts," and this last one got us. The federal government has been trying to end vapor for years now. It’s a shame they didn’t even have to “ban vaping” to effectively ban vaping.
“You can still vape! You just can’t get vapor products shipped to you and companies can’t ship vapor products to anyone else.”
Great… glad they didn’t “ban vaping!”
NOOOOOO!! This is breaking my heart. I have purchased so many different flavors and brands online and locally in the six years I’ve been vaping. by far hometown hero products are the best quality, have the best flavor, and are the best value, especially because of the frequent sales they run for online purchases. I think it was five years ago that I discovered Crunchy and it has been my favorite juice ever since. I couldn’t even tell you how many times I’ve ended up with a juice I didn’t like very much or One that seemed like something was just missing… and adding crunchy to it made it great! This is just so so sad, and it’s wrong. It’s flat out wrong.
Will you guys be able to ship your product to distributors by private carriers? I hope this ridiculous law doesn’t put you out of business. Just like the Feds to covertly attach this mandate to the Covid bill which no politician would vote against and which was not even read completely by most of the idiots voting!
I’m super sad that vapor products won’t be able to be shipped anymore! There’s only one vape shop in town that sells Angel’s Breath and they run out FAST! Angel’s Breath is the ONLY vape juice that never gets old for me, and I’ve used no other flavor in months.
This is awful!!! I love the juice, but most of the reason I shop Hometown Hero is bc u support our veterans!!! I am an army brat myself. My dad passed away in 2015 and I do everything I am able to honor his 20 year service. If u decide u want to expand and open a vape store in Kentucky, lmk. I would gladly help ya out!!!
I am so sorry to hear this. Damn shame. You have great products competitive prices and always did a great job on orders. Big tobacco is behind it I am sure. 😞
If y’all are able to survive I need to know what stores y’all are delivering to or I will drive my happy self to Austin and bulk buy. You guys have my favorite juice!
How is this any different that shipping firearms or ammunition? It makes no sense and is completely illogical. Next question. When are yall going to open up your own brick and mortar? I live three hours away from Austin and I visit my family there at least once a month. I would gladly purchase a month’s supply I when I come to visit.
I think its bad when the government can do this yet tbey have placed that you can go to do herion. And thats ok !
Good evening, Will y’all be doing business with local vape shops? I live in San Marcos and I know that Ahh Vapors has carried Hometown Hero for several years now. I cannot vape anything sweetened with Sucralose and I saw your company on a list of vendors that do not use it. It’s been awhile, but I used to vape Red Dream and I am wondering if I can get it here in town. Thanks in advance! Karen Augustine
This is HORRIBLE.. you guys have the best liquid I have ever vaped and I fell in love the very first time I vaped the Lazer Wolf Strawberry Margarita, that’s all I have vaped for the last 2 years..I am deeply saddened, disgusted, and angry by this stupid shipping ban. 🥺😭😤🤬. Why can’t they just leave us vapers alone! Hometown Hero don’t just sell vaping products they help out the Veterans and now what’s going to happen with that now that the government has taken something else from these men and women who fought for them..such an outrage!!
I wouldn’t be worried about it too much, I think we will be able to buy in nearby smoke shops, the one down the street carries Hometown Hero so from what i speculate, it appears product only purchasable in smoke shop type places and they probably get special permission to receive shipments from the company
Are your products still going to be available in stores? I’m assuming/hoping the shipping ban only applies to private buyers and not to wholesale/businesses?
Are you guys going to be able to stay alive? Worried about all the small companies futures!
I love your juices and won’t be able to receive them much longer, this is so wrong!